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Self-exclusion and deposit limits — how to actually lock yourself out

Cooling-off periods, self-exclusion, payment blocks and blocking software, ranked by how hard each is to undo.

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Self-control tools work in proportion to how hard they are to reverse. A limit you can lift in one click is a suggestion. Here they are ordered from weakest to strongest.

1. Deposit limits

Set a daily, weekly or monthly cap at the casino. Every licensed operator offers this in account settings.

The important detail: reductions take effect immediately, increases are delayed — usually by 24 hours to seven days. That delay is the whole point. It puts a gap between the impulse and the deposit.

Set the limit when you are calm, not after a loss.

2. Loss limits and session limits

Some casinos let you cap losses rather than deposits, or set a session timer that logs you out. Session timers are underrated: they interrupt the state in which most damage happens.

3. Cooling-off

A short lock, typically 24 hours to 30 days. The account reopens automatically at the end. Useful for breaking a pattern; too easy to wait out if the problem is established.

4. Self-exclusion

A formal, longer lock — commonly six months, one year, or five years. During it the operator must:

  • Refuse you access to the account
  • Stop sending marketing
  • Refuse new accounts you try to open

Self-exclusion cannot be reversed early at a properly run casino. That is not an inconvenience; it is the feature.

How to do it: account settings under “Responsible Gambling”, or contact support directly and use the words “I want to self-exclude”. Support is obliged to act on that phrase and cannot use retention offers to talk you out of it.

The limitation: self-exclusion applies to that operator only. Africa has no continent-wide scheme comparable to the UK’s GAMSTOP, so excluding from one casino leaves every other one open. Exclude from all of them, or pair it with the steps below.

5. Payment blocks

Ask your bank or mobile money provider to block gambling merchants. Availability varies — some banks support merchant-category blocks, some do not, and mobile money providers differ by market. It is a five-minute call and it works at a level the casino cannot override.

6. Blocking software

Installed on your device, blocking gambling sites and apps across the board:

  • BetBlocker — free, open, works offline once installed, covers tens of thousands of sites. The right first choice where cost matters.
  • Gamban — paid, covers more platforms.

Install on every device, including the phone you use least. Blocking one and leaving another is the most common way this fails.

7. Remove the money route

Delete saved cards from the casino. Move savings to an account without a card. If someone you trust can hold access to a portion of your money for a period, that is a stronger control than any software.

Doing it properly

The combination that actually holds:

  1. Self-exclude from every casino you have used — list them first, including ones you have not touched in months
  2. Install BetBlocker on every device
  3. Ask your bank and mobile money provider for a merchant block
  4. Tell one person you have done it

Step four does most of the work. Concealment is what allows a relapse to happen quietly.

Where to get support

See our helplines by country. Most services will help you plan this, and several will stay on the phone while you make the calls.